Terms & Conditions

In these Terms:

• “Client”, “You”, and “Your” refer to you, the user accessing this Website and agreeing to comply with the Company’s Terms.
• “We”, “Us”, and “Our” refer to Giftitnaa, the brand that owns and operates this Website.
• “Products” refer to any physical or digital goods offered for sale on this Website.
• “Services” refer to any customization, design, or related assistance provided by Giftitnaa.

By using this Website, you represent that:

• You are at least 18 years of age, or accessing the Website under the supervision of a parent or guardian.
• You will not use this Website for any unlawful purpose.
• You will provide accurate and current information when placing an order or creating an account.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe that a user’s conduct violates applicable law or these Terms.

All products listed on the Website are subject to availability. Product images are for representational purposes only; slight variations in color, texture, or finish may occur due to the nature of customization and display differences.

By placing a custom order, you confirm that:

• You own the rights to any image, text, or design submitted for customization.
• You grant Giftitnaa a non-exclusive license to use, modify, and reproduce the submitted content solely for the purpose of fulfilling your order.

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.

Giftitnaa reserves the right to modify pricing or discontinue products at any time without prior notice.

Payments must be completed through approved payment gateways integrated into the Website. You agree to provide accurate billing and contact information for all transactions.

Delivery timelines mentioned on the Website are estimates. Actual delivery may vary due to factors beyond our control such as courier delays or unforeseen logistics issues.

Giftitnaa will not be liable for any delay or loss arising from incorrect address details provided by the customer.

Due to the personalized nature of our products, orders once confirmed cannot be cancelled, returned, or refunded, except in cases of:

• Defective or damaged products upon arrival, or
• Incorrect product received.

To request a replacement, you must contact us within 48 hours of receiving your order, with clear photos and order details.

Giftitnaa reserves the right to approve or deny replacement requests after verification.

All content available on the Website—including text, graphics, logos, images, and product designs—is the exclusive property of Giftitnaa or its licensors and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, or use any content without prior written permission from Giftitnaa.

To the maximum extent permitted by Indian law, Giftitnaa shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our Website or products.

Giftitnaa’s total liability for any claim arising from your use of this Website shall not exceed the amount paid by you for the specific product.

Our Website may contain links to external sites that are not operated by us. We do not control and are not responsible for the content, privacy policies, or practices of third-party websites.

Your use of this Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review it carefully before using our services.

Giftitnaa reserves the right to modify or replace these Terms at any time without prior notice. The updated Terms will be effective upon posting on this page. Continued use of the Website after changes implies acceptance of the updated Terms.

For any questions or concerns regarding these Terms, please contact us at:

📧 support@giftitnaa.com

🌐 www.giftitnaa.com